Boundaries first
We lock inputs, roles, exceptions, and success criteria before picking specific services.
Capability map 12 directions · one engineering approach
Business process
automation
without blind spots.
We don't sell standalone tools. We map the data and action route, pick automation points, and leave humans the decisions that shouldn't be formalized blindly.
Directions / 01—12
Pick a task by process type. Each page covers its own route, inputs, constraints, and outcome.
01
Conversational systems · qualification
02Telegram bots
A bot collects required fields, triggers an action in the working system, and shows the next step
Data · mechanism
03Data parsers
Sources are collected on a schedule, records are validated, and delivered in an agreed schema
Integrations · mechanism
04API integrations
An event is validated, queued, and retried; the outcome and failure point stay visible
Data · mechanism
05Data synchronization
Records match on keys, conflicts follow rules, and reruns stay safe
Artificial intelligence · qualification
06AI assistants
The assistant finds a relevant fragment, answers with a source, and escalates doubtful requests
Customer service · outcome
07Support
A request is classified, answered from the knowledge base, or sent to a specialist with full context
Commercial processes · outcome
08Sales
Every lead gets a card, status, and mandatory task; the manager sees captured context
Documents · mechanism
09Documents and OCR
A document is classified, fields are extracted and checked; low confidence goes to a human
Commercial processes · outcome
10E-commerce
Order events stay in sync, customers get live status, and disputed cases stay visible to the team
Communications · outcome
11Marketing
A confirmed event picks audience and message; the reaction feeds the next step
Data · mechanism
12BI and analytics
Each metric has a formula, sources, and freshness; gaps can be traced to a record
Operations · qualification
Internal processes
A request gets required fields, a route, status, and escalation; decisions stay in history
Shared principle / 13
Technology follows
the process.
Then architecture
We separate the automated route, checks, and situations where a human must decide.
Then delivery
We ship in stages, keep logging, and hand documentation to your team.
Can't find an exact fit?
We'll break the
task down
by events.
Describe a real process — we'll suggest a fit or honestly name the limits.
See scenarios on the homepageProject brief≈ 4 minutes